This isn't going to engender any trust for technology; a new survey indicates that a full third of IT pros are snooping inappropriately through confidential information.
Is there a paradox at work here? If I'm an IT professional responding to a survey, why would I incriminate myself by answering honestly that I am violating policy and/or law. Would I not assume that the people on the other end are equally as untrustworthy as I am?
Either way, it's unfortunate. Many people don't trust technology enough to engage with it meaningfully. This evidence is a step backwards, but virtual identity theft and fraud are still small peanuts relative to the old fashioned methods of people taking your credit card off of a restaurant bill, and the other classic ploys.
As many meetings will continue to migrate to a virtual forum, it will be critical that people trust the support medium. If we're not confident making ourselves vulnerable in a meeting, then we're only ever scratching the surface. Used well, technology should help to peel back more layers. Hopefully security and other measures are always being looked into so that rogue IT folks won't spoil the possibility of trust and openness facilitated by technology.
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